1. Introduction

Welcome to our website. By accessing and using this site, you agree to comply with and be bound by the following Terms and Conditions. 

These terms are governed by the laws of Australia.

2. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. 

We reserve the right to suspend or terminate your access if you violate these terms.

3. Products and Orders

All products listed on our website are subject to availability. 

We reserve the right to change or remove products and prices at any time without notice. 

We may refuse or cancel any order at our discretion.

4. Pricing and Payments

All prices are in Australian Dollars (AUD) and include GST unless stated otherwise. 

We accept various payment methods, which will be displayed at checkout. 

Payment must be received in full before your order is processed, if not indicated otherwise.

5. Shipping and Delivery

We aim to dispatch orders promptly. 

Delivery times are estimates only and may vary. We are not responsible for delays once the order has been dispatched.

Please pay attention for further communications from our team as some products may incur uncertain or length production and delivery times.

6. Returns and Refunds

We comply with Australian Consumer Law. If a product is faulty, not as described, or damaged, you may be entitled to a repair, replacement, or refund. 

Please contact us within a reasonable time. We do not offer refunds for change of mind unless stated otherwise.

Specific to climbing holds: small surface damage are not considered a fault that validates a repair, replacement or refund. Tilt Climbing Pty Ltd reserves the right to evaluate to its discretion the condition of the product in question.

7. Intellectual Property

All content on this website, including text, images, and logos, is our property or used under license, or in use with permission. 

You may not copy or use any content without written permission.

8. Limitation of Liability

We are not liable for any loss or damage arising from your use of this website or any products purchased, except as required under Australian Consumer Law.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and store your personal information.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the site means you accept the updated terms.

11. Contact Us